Privacy Policy
Last updated: 6 November 2026.
Who we are and our role as data controller
writevio operates this website as the data controller under UK GDPR and the Data Protection Act 2018. We determine the purposes and means of processing personal data collected through the site, including course enquiries, contact forms, and cookie preferences. Our registered address is 70 Kensington Way, Borehamwood, Hertfordshire, WD6 1LQ, United Kingdom and we can be contacted at [email protected] or 020 8953 5963.
Scope of this notice
This policy applies to all visitors to the site, including prospective students, professionals in audiovisual production, and any individual who submits information via our contact form. It covers data processing carried out in the United Kingdom and explains how we handle information when you browse, request course details, or interact with our resources on broadcast studio design, camera control, lighting, sound engineering and live-event workflows.
Categories of personal data we collect
We obtain personal data directly from you when you complete the contact form or subscribe to updates. Categories include name, email address, telephone number, organisation, job title, and any message content you provide. We also collect technical data such as IP address, browser type, device information and interaction logs through cookies and similar technologies. No data is purchased from third-party brokers.
Purposes of processing and legal bases
We process your data for the following purposes, each with its own legal basis under UK GDPR: responding to course enquiries (legitimate interest and consent); delivering requested information about audiovisual production topics (contract performance); improving site functionality and content (legitimate interest); complying with legal obligations such as record-keeping (legal obligation); and sending occasional service updates where you have opted in (consent). Each purpose is limited to what is necessary.
Is providing your data required?
Supplying contact details through the form is voluntary. However, if you choose not to provide required fields we may be unable to respond to your enquiry or send course materials. Technical data collected via cookies can be managed through your browser settings or our cookie banner, though some site features may not function fully without them.
Cookies and similar technologies
We use cookies and similar tracking technologies to remember preferences, analyse traffic, and support essential functions. Full details, including how to manage or withdraw consent, are set out in our separate Cookie Policy accessible via the site-wide cookie banner. We do not use cookies for personalised advertising.
Processors, recipients and disclosures
We engage trusted service providers to host the website, manage forms, and deliver email communications. These processors act only on our documented instructions and are bound by appropriate contracts. We may also disclose data to regulators or law-enforcement bodies when required by law. We do not sell personal data to third parties.
International transfers
Some of our service providers are located outside the United Kingdom. Where personal data is transferred internationally we rely on UK-approved safeguards such as the UK Addendum to the EU Standard Contractual Clauses or adequacy regulations to ensure an equivalent level of protection.
Retention of personal data
We keep enquiry data for up to two years after the last meaningful contact, unless a longer period is needed to meet legal, accounting or regulatory requirements. Technical logs are retained for a maximum of twelve months. You may request earlier deletion subject to any overriding obligations.
Security and data minimisation
We apply appropriate technical and organisational measures, including encryption in transit, access controls and regular security reviews, to protect personal data. We collect only the minimum information necessary for each stated purpose and delete or anonymise data once it is no longer required.
Your data protection rights
Under UK GDPR you have the right to access, rectification, erasure, restriction, portability and objection. You may exercise these rights by contacting us at [email protected]. We will respond within one month and may ask for proof of identity to protect your information.
Withdrawing consent and objecting to marketing
Where processing relies on consent you may withdraw it at any time by using the unsubscribe link in emails or by writing to [email protected]. You also have the right to object to direct marketing and to any profiling we may undertake for service improvement.
Complaints to the supervisory authority
If you believe we have not handled your data correctly you may lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk or by post to their office in Wilmslow. We encourage you to contact us first so we can attempt to resolve the matter promptly.
Children and age restrictions
The site and its course resources are intended for adults aged 18 and over. We do not knowingly collect personal data from children under 18. If we become aware that data has been provided by someone under this age we will delete it without delay.
Automated decision-making and profiling
We do not use automated decision-making or profiling that produces legal or similarly significant effects. Any analytics we perform are limited to aggregate usage statistics and do not involve decisions about individuals.
Changes to this policy
We may update this Privacy Policy from time to time to reflect legal or operational changes. The current version will always be posted on this page with the date of the most recent revision. Continued use of the site after an update constitutes acceptance of the revised terms.